Last Updated: July 30, 2026
Sentillus respects the privacy of visitors, customers and business users who access our website, purchase market research reports, request samples, submit enquiries or otherwise interact with our services.
The Privacy Policy explains how Sentillus collects, uses, processes, stores and protects personal information when you visit or use test.sentillus.com.
By using the website or voluntarily submitting information through our forms, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when interacting with Sentillus, including:
- Name
- Business or company name
- Job title or position
- Business or personal email address
- Telephone number
- Billing information
- Country or geographic information
- Order and transaction information
- Market research interests and report requirements
- Information submitted through Request Sample, contact, enquiry or similar forms
- Communications exchanged with Sentillus
When you purchase a report or other service, information necessary to process and administer the transaction may also be collected.
Payment card, bank or other payment information may be processed directly by the applicable payment service provider. Sentillus does not intentionally store complete payment-card credentials on its own website where the transaction is processed directly by a third-party payment gateway.
2. Information Collected Automatically
When you access the website, certain technical and usage information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Referral source
- Date and time of access
- Approximate geographic location
- Website interactions
- Session and performance information
- Cookie and similar technology identifiers
Such information may be used for website operation, security, analytics, performance measurement, fraud prevention and improvement of our services.
3. How We Use Personal Information
Sentillus may process personal information for legitimate business and operational purposes including:
- Responding to enquiries and sample requests
- Delivering purchased market research reports and related services
- Processing and administering transactions
- Providing customer support
- Communicating regarding requested reports, services or enquiries
- Customising research and consulting services
- Managing customer and business relationships
- Maintaining website functionality and security
- Detecting fraudulent, malicious or unauthorised activity
- Analysing website usage and performance
- Improving products, research services and website functionality
- Maintaining business and transaction records
- Meeting applicable legal, regulatory, tax and accounting requirements
- Sending marketing or business communications where permitted by applicable law or where appropriate consent has been obtained
4. Market Research and Sample Requests
When you submit a Request Sample or similar enquiry, Sentillus may collect your name, position, company, email address, selected report and information included in your comments or requirements.
Such information is used to evaluate your request, provide the requested sample, communicate with you regarding the relevant market research report and understand your research or business requirements.
Information voluntarily provided in free-text fields should not include sensitive personal information unless specifically necessary and requested by Sentillus.
5. Orders and Payments
Sentillus uses WooCommerce to support ecommerce functionality on the website.
When you place an order, information required to complete the transaction may be processed including contact details, billing information, order information and transaction records.
Payment transactions may be processed through third-party payment providers including Paypal, Stripe and Razorpay depending on the payment method made available to you.
Payment providers process information according to their respective privacy policies and security procedures. Sentillus does not control the independent privacy practices of third-party payment providers.
6. Cookies and Similar Technologies
Sentillus may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, support ecommerce functionality, improve security and provide relevant content or advertising where applicable.
Cookies may include:
- Essential and functional cookies
- Ecommerce and session cookies
- Security cookies
- Analytics cookies
- Performance cookies
- Advertising or measurement cookies where enabled
Where required by applicable law, non-essential cookies may be subject to user consent.
Users may also manage cookies through their browser settings. Disabling certain cookies may affect website functionality.
7. Analytics and Website Measurement
Sentillus may use analytics and measurement technologies including Google Analytics through Google Site Kit and Microsoft Clarity.
Such technologies may collect information about how visitors interact with the website including pages viewed, navigation behaviour, device information, browser information and interaction data.
Analytics information is used to understand website performance, identify usability issues and improve the visitor experience.
Third-party analytics providers may process information according to their respective privacy policies.
8. Advertising
Sentillus may use Google AdSense or other advertising technologies to display advertisements on the website.
Advertising providers may use cookies or similar technologies to measure advertising performance, prevent fraud and where permitted provide relevant advertisements.
Advertising and tracking technologies requiring consent will be managed in accordance with applicable consent requirements where such requirements apply.
9. Third-Party Service Providers
Sentillus may use third-party service providers to operate and support its website and business activities.
Such providers may include:
- Website hosting and infrastructure providers
- Payment processors
- Analytics and performance measurement providers
- Advertising providers
- Email and communication providers
- Security and fraud-prevention services
- Ecommerce technology providers
- Professional advisers and service providers
Personal information is shared only where reasonably necessary for the relevant service, business purpose or legal requirement.
10. International Data Processing
Sentillus operates an online business that may serve customers and website visitors in multiple countries.
Certain service providers used by Sentillus may process or store information outside the country in which a visitor or customer resides.
Where required by applicable data-protection law, appropriate mechanisms or safeguards may be used for international transfers of personal information.
11. Data Retention
Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, contractual, accounting, tax, security, dispute-resolution or legal purposes.
Retention periods may vary according to the type of information and the purpose for which it is processed.
Information that is no longer reasonably required may be deleted, anonymised or otherwise securely disposed of subject to applicable legal obligations.
12. Data Security
Sentillus uses reasonable administrative, organisational and technical safeguards designed to protect information against unauthorised access, disclosure, alteration, loss or misuse.
Security measures may include encrypted website connections, access controls, account security measures, website security monitoring and infrastructure safeguards.
No internet transmission or electronic storage system can provide absolute security. Users should therefore also take appropriate precautions when communicating information online.
13. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information including the ability to:
- Request access to personal information held about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request portability of information where applicable
- Opt out of certain marketing communications
European data-protection rules recognise rights including access, rectification, erasure, restriction, portability and objection subject to the circumstances and legal basis involved.
Applicable rights may differ according to jurisdiction and certain requests may be subject to legal exceptions.
To submit a privacy-related request, contact us at sales@test.sentillus.com.
Sentillus may take reasonable steps to verify the identity of an individual submitting a privacy request before providing or deleting personal information.
14. California Privacy Rights
Residents of California may have additional rights under applicable California privacy laws.
Where applicable, such rights may include the right to know, delete, correct and exercise certain choices concerning the sale or sharing of personal information without discriminatory treatment for exercising those rights.
Sentillus does not intend to sell personal information for monetary consideration.
Where applicable law considers particular advertising or analytics activities to constitute “sharing” or otherwise provides an opt-out right, Sentillus will provide the mechanisms required by applicable law.
15. Marketing Communications
Where permitted, Sentillus may communicate with customers and business contacts regarding market research reports, industry intelligence, consulting services, subscriptions or related offerings.
Recipients may request that marketing communications stop by using an unsubscribe mechanism where provided or by contacting Sentillus.
Transactional, administrative, security or service-related communications may continue where necessary.
16. Third-Party Websites
The Sentillus website may contain links to third-party websites or services.
Sentillus is not responsible for the privacy, security or content practices of independent third-party websites. Users should review the privacy policies of external websites before providing personal information.
17. Children’s Privacy
Sentillus provides market research, business intelligence and consulting services intended primarily for businesses and professional users.
Our services are not directed toward children and Sentillus does not knowingly seek to collect personal information from children through its business services.
If we become aware that personal information relating to a child has been collected contrary to applicable law, appropriate steps may be taken to remove the information.
18. Changes to This Privacy Policy
Sentillus may update the Privacy Policy periodically to reflect changes in business practices, technologies, services or applicable requirements.
The revised version will be published on this page and the Last Updated date will be changed accordingly.
Users are encouraged to review the Privacy Policy periodically.
19. Contact Sentillus
Questions, requests or concerns regarding this Privacy Policy or the processing of personal information may be directed to:
Sentillus
Market Research & Business Intelligence
Email: sales@test.sentillus.com
Website: test.sentillus.com